This Privacy Policy governs the manner in which Homestead Hero, LLC, a Washington State Limited Liability Company, collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.homesteadhero.net website (“Site”). Services performed by Homestead Hero, LLC are performed solely within Washington State.

Your personal identification information and how we use collected information

We collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site and fill out a form, and in connection with other activities, services, features or resources we may make available on our Site. In most instances, we collect minimal personal information, such as name, address, telephone number, or email address. We receive and use the information to provide the information and services they request.

In addition to answering questions and providing services, we may use the information to

• ask them to participate in surveys and provide feedback to us;
• send newsletters or other useful information;
• improve the content, functionality, and usability of the Site;
• better understand their needs and interests;
• improve our products and services;
• improve our marketing and promotional efforts;
• market and advertise products and services;
• provide them with a personalized experience;
• provide them with useful customer service; and,
• process payments.

Users may visit our Site anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific Site related activities such as asking questions, or scheduling and receiving services.

Photographs, survey responses, creative suggestions, ideas, drawings, concepts or other similar information submitted to us, and through this Site, become the property of Homestead Hero, LLC and may be used for the purposes outlined in this policy, or any other lawful purpose.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. They may choose to set their web browser to refuse cookies or to alert them when cookies are sent. If they do so, some parts of the Site may not function properly.

How we protect your information

We cannot guarantee the security of information provided over the Internet, but we take reasonable administrative and technical steps to help safeguard your personal information against unauthorized use or disclosure; for example:

• Information Users provide through this Site is encrypted via Secure Socket Layer (SSL);
• Credit card transactions are processed through third-party providers and are not stored on our servers;
• We do not engage in telephone marketing, and we will not ask for personal information through unsolicited emails, U.S. Postal Mail, or any other mail service provider;
• We will collect personal information from Users only if they voluntarily submit such information to us through the use of our Site or the use of our services; and,
• As it relates to children’s privacy, we do not specifically market to children under the age of 13 years old. Children under the age of 13 should not use this Site.

Sharing your information

We may include or offer third-party products or services through our website, or appoint select third-parties to assist us in performing our activities. These third-parties have separate and independent privacy policies. We can make no warranties or representations as to the security, storage, handling, and processing practices of these third-parties.

We may provide functionality on this Site that allows Users to automatically post information about the actions they take on this Site to a third-party social media website (such as Facebook or Pinterest). If they choose to take advantage of this functionality, people with access to their profile on the third-party website may be able to see the actions they have taken.

In the event we transfer ownership of Homestead Hero, LLC to another organization, User information may be sold as part of the transaction. In that instance, their information may become subject to the new organization’s Privacy Policy.

We may also release information when its release is appropriate to comply with the law.

Changes to this privacy policy

Homestead Hero, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy signifies your acceptance of those changes. If you’re located in a country other than the United States, by using this Site, you consent to the transfer of your information to the United States.

Contacting us

If you have any questions about this Privacy Policy, please contact us at:

• Homestead Hero®
• www.homesteadhero.net
• 360-681-7176
• privacy@homesteadhero.net

Updated 3/9/18